This Privacy Policy describes how your information is collected, used, and disclosed by evisaus.online (“evisaus.online,” “we,” “us,” or “our”) in connection with your use of our websites, indicated under the heading [Websites – (Covered Entities)] (“Websites”) and our services. The scope of this Privacy Policy covers both your use of the evisaus.online website(s) and any other ways in which you may interact with evisaus.online, such as when you speak to us on the phone or through a remote video call. It also describes the choices available to you regarding our use of your personal information. Information for individuals located in the European Union is also included within this policy.

DEFINITIONS

Personal Data:

This means any information relating to an identified or identifiable natural person (“data subject/user”). An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. As used in this Privacy Policy, Personal Data or Personal Information means information that relates, and is capable of being linked, to a particular person. It does not include de-identified or aggregate information.

Data subject/user:

Refers to any identified or identifiable natural person whose personal data is processed by evisaus.online (the controller responsible for the processing).

Processing:

Is any operation or set of operations performed on personal data or on sets of personal data, whether by automated means, such as collection, recording, organization, structuring, storage, adaptation, or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction.

Consent of the data subject/user:

Is any freely given, specific, informed, and unambiguous indication of the data subject/user’s wishes by which he or she, by a statement or by specific affirmative action, signifies agreement to the processing of personal data relating to him or her.

INFORMATION WE COLLECT

We or our service providers may collect Personal Data and data that does not specifically identify you when you use our websites or services. In this section, we explain what types of Personal Information we may collect about consumers. The Personal Information collected depends on the type of interaction we have with a consumer (such as calling, or visiting our websites), the types of products a consumer considers or purchases, and what information evisaus.online’ customers choose to share with us. This section includes all the information that we may collect about consumers, but we will rarely collect all these types of information about any single individual. Evisaus.online potentially collects the following categories of information about consumers, some of which may be collected or maintained in a manner such that it can be considered Personal Information:

Identifiers:

Examples of the types of identifiers that evisaus.online may collect include real names, nicknames, postal addresses, online identifiers, Internet Protocol addresses (“IP addresses”), email addresses, account numbers, passport numbers, and other government identification numbers.

Other Types of Information:

Examples of other types of information include telephone numbers, employment, financial information including bank account, credit card, and debit card numbers. It also includes additional information provided to evisaus.online directly by you, such as when you complete a an ESTA application. 

Characteristics Protected Under Some Laws:

Examples of the types of characteristics that evisaus.online may collect include age, national origin, citizenship, medical information and sex.

Internet Information:

Examples of the types of internet or other electronic network activity information that evisaus.online may collect include browsing history, search history, information about the device the consumer is using to access our websites or applications, and information regarding a consumer’s interaction with evisaus.online or our partners’ websites, applications, or advertisements. We may also collect information from visitors to our websites such as browser settings, operating systems, referring/exit pages, and clickstream data. When we send you an email, evisaus.online may also collect information, including about how you interact with that email.

Geolocation Information:

Evisaus.online may collect information about where a consumer resides or is otherwise located.

Audio and visual information:

Evisaus.online may make audio recordings of calls with consumers. 

Professional and Employment-Related Information:

Examples of the types of professional and employment-related information evisaus.online may collect include information about professional status and affiliations, employment history, and employment status requested by your Visa application.

Personal Data:

We may collect Personal Data from you when you purchase our products or services, register to use our services, register to become an affiliate, or otherwise communicate with us. The Personal Data that we collect through our websites may include, but is not limited to, your first and last name, mailing address, email address, phone number, payment card information, and any information contained in your communications with us.

Information collected via Technology:

We may automatically collect information about your use of our websites and services, such as the Websites you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to our services, the time and date of access, and other information that may not personally identify you. We track this information using cookies, small text files, or other technologies. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect information about that user’s visit to our websites or use our services and keep a record of the user’s preferences when visiting our websites or using our services, both on an individual and aggregate basis.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session until you delete them, while session cookies expire when you close your browser. You may be able to refuse or delete cookies using the appropriate settings on your browser. However, if you refuse or delete cookies, you may not be able to use the full functionality of our websites or services. If you use another browser or device, you may need to review the settings for that browser or device to refuse or delete cookies on that browser or device.

We may also work with third parties that collect information about your use of the Websites and other websites or applications over time for non-advertising purposes. We use Google Analytics and other third-party services to monitor and improve the performance of our websites. For more information about how Google Analytics collects and uses information when you visit our Websites, please visit www.google.com/policies/privacy/partners.

HOW WE USE AND SHARE YOUR INFORMATION

Personal Data:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or share your Personal Data with third parties for marketing purposes without your consent.

We share Personal Data:

• with vendors who are performing services for evisaus.online at our direction and in accordance with our Privacy Policy;
• with any affiliates (If necessary to perform the service);
• where we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request;
• to enforce our Terms of Use, including investigating potential violations;
• to address fraud, security or technical concerns;
• to protect against harm to the rights, property, or safety of our users or the public, as required or permitted by law;
• in the event we undergo a business transaction such as a merger, acquisition, or sale of all or a portion of our assets, including in bankruptcy;
• pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, or to protect our rights or the rights of third parties; and
• Government Entities:
  
  Evisaus.online is not affiliated with any governmental organization but as part of the services offered, the client may have an application that is sent directly to the appropriate agency, and evisaus.online may share information about consumers with government entities to fulfill the products purchased by our customers.
  
  Certain Personal Information becomes public record when documents are filed with the federal or state government or with a court. For example, an applicant’s personal information and files are sent to the US Department of Homeland Security (DHS) or United States Citizen and Immigration Services (USCIS), or other pertinent agency and are no longer under our control when applications and petitions are filed. This Privacy Policy does not cover these or similar third-party actions.
  
  If we sell all or part of our business, your Personal Data may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post an updated privacy policy on our Websites. We suggest that you check the Websites periodically to learn about how your information is used and disclosed.

We use the Personal Data you provide to us for the following purposes:

• to help us communicate with you, such as to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers;
• to provide our services to you or to the owner of the account associated with your application;
• to operate, maintain, and improve our Websites and Services;
• to comply with applicable legal requirements; and
• to enforce our Terms of Use and otherwise protect our interests;
• as otherwise disclosed at the time such information is collected.
• We may also use any Personal Data you provide to us when registering for our services on our Websites or purchasing a product on our Websites to advertise or market other products or services that we think may be of interest to you.

Automatically Collected Information

We may use technology to automatically collect certain information from you when you use our Websites or services (“Automatically Collected Information”). In general, we use Automatically Collected Information to help us improve our service and customize the user experience. We also aggregate Automatically Collected Information to track trends and analyze usage patterns on the Websites and our service. This Privacy Policy does not limit in any way our use or disclosure of Automatically Collected Information, and we reserve the right to use and disclose such Automatically Collected Information to our partners, advertisers, and other third parties at our discretion.

How we protect information

We implement security measures designed to protect your information from unauthorized access. Where needed, your account is protected by your account password, and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from sending email marketing communications to you. When we send promotional email communications to a user, the user can opt-out of receiving such communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us by emailing us at [email protected].  Please note that notwithstanding the promotional preferences you choose, we may continue to send you administrative emails including, for example, communications about updates to our Privacy Policy.

LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to other websites or applications. We are not responsible for the privacy practices employed by the owners of those websites and applications or the information or content they contain. This Privacy Policy applies solely to information collected by us through these Websites and our service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our websites or via our service. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Information for EU Customers and Visitors.

If you are in the European Union (“EU”), this section provides information regarding your rights, and evisaus.online’s responsibilities, and additional information regarding the processing of your personal data. Evisaus.online complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program please visit https://www.privacyshield.gov.

Lawful Basis of Processing

Evisaus.online processes personal data of persons in the EU based on the lawful basis outlined below. Where multiple bases are provided, the basis that evisaus.online relies on for any particular processing will be context dependent.

Purpose of Processing
(Described in the section above entitled “How We Use the Information We Collect About Consumers.”)

Legal Basis for Processing

• Providing Products and Services
• Performance of Contract, Consent, Legitimate Interest
• Security
• Legitimate Interest
• Meeting Legal Requirements
• Compliance with Legal Obligation
• Marketing
• Consent, Legitimate Interest
• Product Development
• Legitimate Interest
• Analytics
• Legitimate Interest
• Operational Purposes
• Consent, Legitimate Interest, Compliance with Legal Obligations
• Sharing with Business Partners
• Performance of Contract, Consent
• Financial Reporting and Other Internal Uses
• Legitimate Interest
• Business Transfers
• Legitimate Interest, Compliance with Legal Obligation

EU User Rights
If you are in the EU, you have the following rights with respect to how evisaus.online processes your personal data.

• You have the right to request a copy of the personal data that evisaus.online has about you;
• You have the right to request that evisaus.online correct the information about you if you believe it to be inaccurate;
• You have the right to request that evisaus.online erase or refrain from using your personal data. This is not an absolute right and, in some circumstances, evisaus.online may decline to erase or limit its usage of your data, such as when evisaus.online has an on-going business relationship with you or we are legally required to retain the information. If evisaus.online cannot honor your request, evisaus.online will inform you of this fact as well as the reasons for evisaus.online’s decision;
• To exercise any of these rights, please contact Customer Support at [email protected].

If you are located in the EU, you also have the right to raise any objections regarding the processing of your personal data and to raise any concerns you may have about evisaus.online’s processing of your personal data. Thus, in compliance with the Privacy Shield Principles, evisaus.online commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact evisaus.online at: [email protected].

Evisaus.online has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States and the United Kingdom. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit www.jamsdr.com for more information or to file a complaint. The services of JAMS are provided at no cost to you.

While we hope that evisaus.online can resolve any of your privacy concerns to your satisfaction after you contact us directly, you also have the right to file a complaint regarding evisaus.online’s handling of your personal data with the Information Commissioner’s Office, the UK’s independent Data Protection Authority. Their contact information is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

https://ico.org.uk/global/contact-us/email
+44 1625 545 700

Evisaus.online commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship.

Websites – (Covered Entities)

This website is covered under the evisaus.online privacy policy. 

CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this Privacy Policy at any time. We will notify you of changes to our Privacy Policy by posting an updated policy on our websites with a new effective date. You should periodically check the Websites to review our Privacy Policy for updates.

Children’s Privacy

Our websites and our services are not directed to anyone under the age of 18. We do not knowingly collect or solicit information from anyone under the age of 18 or allow anyone under the age of 18 to sign up for the service and/or fill out an application.

Parents may wish to arrange travel requirements for their minor child. We will process these applications with the same security measures used for all our services. In this instance, the data is gathered & collected from the parent/guardian and not from the minor.

If we learn that we have gathered Personal Data from anyone under the age of 13, we will promptly delete such Personal Data. If you are the parent of a child who is younger than 13 years old, and you have provided us with Personal Data about your child with relation to our travel services and want to ensure that it has been deleted, please contact us at [email protected]

Data Retention

We retain your personal data for the duration of the customer relationship, if any. We also retain your personal data for 12 consecutive months after our last interaction with you.

Online Behavioral Advertising

We may partner with third-party organizations, such as ad networks, which may use cookies, pixel tags, beacons, clear gifs, and/or other technologies to collect information about your visits to our websites and other non-affiliated sites or applications over time, including information about relationships among the different browsers and devices you use. These third-party organizations collect this information to provide you with relevant advertising based on your browsing activities and interests. This type of advertising is known as interest-based advertising.

We adhere to the DAA’s Self-Regulatory Principles in connection with this interest-based advertising activity. You may visit www.optout.aboutads.info to learn more about interest-based advertising and how to opt-out of this form of advertising on your web browser by companies participating in the Digital Advertising Alliance (“DAA”). If you use a different browser, erase cookies from your browser, or use a different mobile device, you may need to renew your “opt-out” choices. If you choose to opt-out of receiving interest-based ads, you will continue to see advertisements on websites serving interest-based ads; however, these advertisements will not be tailored to your interests.

Additional Information

Questions
If you have any questions about this Privacy Policy, please contact us at: [email protected].

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By accessing or using the Websites or our services, you consent to the information processing practices described in this Privacy Policy. Your continued use of the Websites or our services after any changes have been posted constitutes your agreement to the changes. This Privacy Policy is incorporated into and is subject to the terms of the evisaus.online Terms & Conditions.

If you do not agree with this Privacy Policy, please do not access or use the Websites or our services. If you have any questions about this Privacy Policy or our information processing practices, please contact us at [email protected].